App in the wrong language


#1

Hi everyone,

I got a problem: since some days my app is in German, not in English anymore. maybe because I went to Germany, not sure.
I also feel that I’m seeing the German marketplace.
Recently the offers are really bad, with just discounts and no real products.

Anyway, how do I switch the language back to English (or to Italian, since I’m Italian)?
Thanks guys


#2

When you go to marketplace there should be a “Switch back to insert country name here marketplace” button.


#3

I don’t find such an option in my marketplace…


#4

I’m actually quite deceived also because there is no assistance for the app and offers in the marketplace are not interesting. I’ve been using the app for quite a while and I didn’t see any improvement. I am wondering how is it gonna be in the future…i’m certainly not gonna recommend SC to anyone.


#5

Hi! There is assistance in the app, we have support tickets ( Settings > Help > Contact Us ) and we try to help people on social media platforms when it comes up :slight_smile: Regarding the issue of the app being in the wrong language - can you please message me your account details in DMs then i’ll take a look.
Our vendor team is always looking out for new interesting offers, in fact there is a thread asking for your suggestions :smiley: Check it out here: Offer suggestions