App stopped converting since 16 Dec


Not sure if it’s been caused by an app update or something but I just noticed that none of my steps have been converted since 16 Dec.

Steps are still being recorded, e.g. it shows 10k steps yesterday but 0 SWC converted.

I’ve read other topics that it could be caused by date / time issue but it’s set to automatic and I don’t manually change it.

Is there anyone that can help look into my issue?

Thank you in advance