I have been using the Apple Watch when I am outside and the steps are not converting. I already tried everything. Having the phone inside the stroller while I go for a walk, the other time I shut down the phone, I hard quit and I today I left the app open inside the house and I went walk outside but none of my steps are converting. What am I missing here? It’s not only once but it’s happening several times. How should I use the app on my phone because I did try to leave my phone alone and I am still not getting any conversion between the phone and Apple Watch.
I sent email to sweatcoins and they sent me an automated reply asking me to try few things and if doesn’t work, I need to reply with my username so they can take a closer look. I did respond and I got the same automated email. Not even a change, it’s very frustrating because not only my phone does appropriate counting as the health app, and my Apple Watch doesn’t transfer the points. I am getting really frustrated with it.