Unfortunately, I don’t personally work for Sweatcoin so I can’t offer any official assistance or official comment. Obviously, I have a very strong belief in the app and will try my best to help anyone I can to get it working and get the best they can from it. Sweatcoin does say that a conversion rate of around 65% is considered acceptable. Although this applies to the mobile app I do not know if it applies to the watch application and functionality, I have never personally experienced any major issues with the watch. With the mobile, the conversion rate has been very variable. I seem to remember at some point around 12 months ago I published a screenshot showing amazing conversion where I lost possibly 2% on my steps and that was it. Then a prime example of losses would be on the Saturday just gone, my actual steps showed as 865551 but only 70000 were actually verified as Sweatcoin steps. In contrast, the first time I did the 100k steps, I actually completed 102k steps just to bring the verified sweatcoin steps over 100k and to lose only 2k steps over that distance is just phenominal. In the past I have been miffed over losses and felt disheartened but when you consider that at the end of the day, these guys are giving you a free application to convert the steps from activity you are doing anyway into a currency you can spend, any conversion is a bonus really.
All that being said, I will install Strava and open a trial account and knock my phone off to test going “watch only” for my first 10k steps and try to record the activity on Strava and Sweatcoin together to see if the issue occurs. If i lose 10k steps on the day I’m not too bothered… I will just have to walk further to make up the lost steps afterwards.
I will of course share my findings with you. Sadly, I don’t have a pool. I’m sure if I did I would swim rather than walk around it only messing. I can select a larger puddle, it’s raining cats and dogs and possibly rabbits too around here right now.
I would suggest contacting support if I can’t find a solution. If the results of my tests also show fault I will also pop a note in to support but please take into consideration that with the number of users worldwide, the number of devices that run the apps and that Sweatcoin will not have thousands of support staff… they are extremely busy and can’t be expected to have a lightning fast response time. So, please be patient.