Can’t update the app?


So I tried to update the app several times but it just keeps loading. Not sure what the problem is?

@Emma Help!?


I’ve had that problem on iPhone/iOS. Try closing the application and then trying to update. That’s always worked for me. For some reason it doesn’t like updating when the application is open…

Just remember to open it again.

Also, make sure it’s tracking properly after updating as I’ve had (on one occasion) a problem where it wasn’t tracking steps properly (or at all) but that fixed itself after turning my phone off and on again.


Worked like a charm. Many thanks!