Conversion issues after the latest “cashout” update


#1

Hello all so I’ve been having this issue for 3 days now

I have a conversion issue. Before this update my conversion of steps-coins was solid. I never had a problem with it however with the new cashout update to iOS in UK I’ve experienced a bad conversion rate for the last 3 days.

For example on the day the update went live I went into town and clocked over 13000 steps and only received 1.33 sweatcoin the second day I did around 12k and earned 3 sweatcoin and today I clocked around 8k and earned 2 sweatcoins. I’ve never had any issues with conversions before until now I’m not sure if any other users have this problem but seeing as this has happened 3 days in a row after just updating the app with “cashout option” I believe it to be a bug but please let me know if anyone has the cash out feature comment below your conversion rates.

Thank you for reading and thank you sweatcoin devs/staff for the hard work you are putting into this life changing app :grinning:

**ISSUE RESOLVED EVRYTHING HAS RETURNED TO NORMAL **


#2

Has your conversion improved since this post or did you hear from any other users with the same issue at all? Hoping everything’s working for you now!


#3

Hey there Emma and yes the issue has been resolved now I should’ve updated this post but I totally forgot :joy:. I had the issue for around 5-6 days but thankfully my conversion rates are back to normal and working fine and I’m happy :blush:


#4

No worries - thanks for the update!