Incompotent customer service


#1

I have been literally waiting weeks for customer service and not yet recieved any sort of help. Its beyond a joke at this point that I still have an app issue and they’re not helping me resolve it. So much to say that I am taking up legal action against sweatcoin soon if this continues.


#2

100% agree, there is simply no customer service at all, On Twitter you MAY get a reply but the company doesn’t seem to want to engage with users


#3

Yes me to .ive had the app over year and a half my conversion is at 30 percent even though i walk outside all day .customer service at sweatcoin is almost non existant because they just send me to the faq page .


#4

I’m also having issues with purchase I did not receive. Very frustrating :angry: