Latest update not converting steps


#1

This happened today for the 1st time. 24,635 steps and only converted 1.73 sweatcoins. This has not happened until the latest update. I have a LG Q60 phone, Android version 9, Sweatcoins version 20.1


#2

It happened also to me and I email them and then i downloaded an gps App to check the signal and to me it worked. The App is called gps status+ you find it on App Store.


#3

Thank you for the information. I will give it a try and let you know how it works out.


#4

Everything changed when we updated the app, will give that GPS app a try.


#5


#6

Thank you for your help. I installed the app GPS Status version 9.2.194 It did not use anymore battery. I could not find the settings you mentioned. BUT my steps seem to be better tracked. As per the screenshot. Thank you again for your help.