Hello, I recently got a new phone and ever since the day I switched phones, my new phone has been recording 0 steps for over a week now. Keep in mind I did uninstall the app on the old phone and was able to sign in on this new one.
I enabled always allow location and everything that requires access is enabled. I’m not sure how else to fix it.
I even reinstalled on the old phone and turned off all access then uninstalled it and put it back again onto the new phone while enabling access. Some help would be appreciated. Thank you.