Steps not counting


#1

Hello to all none of my steps have counted i have started running more and when i would see how much i had did it would say around 10k after one run but never give my my credits/Coins pls can i get a developer to help me out


#2

Here is what worked for me. I went through and looked at the settings for the update. I found that the Permissions, the location had been set to “Only allow while using the app”. I’ve always had it set to “Allow all the time” since I rarely open up the app except towards the end of the day. All my steps have been counting ever since.