Sweatcoin not being converted


#1

My phone tracks like 20000 steps but nothing gets converted. Ive been using this app for the past week and im getting frustrated on knowing whats happening. I walk all day at work for 12 hours and look at the app every now and then. I see i have a lot of steps but none are countes.


#2

This addresses something I was curious about, is it only steps outdoors? That’s not really fair to people who work indoors, but have to walk a lot, especially if the GPS still shows that they’re walking. I think steps indoors should be counted, at least if it’s clear that they’re walking around, and not just going from the couch to the fridge :joy:


#3

Hi @Eddiereddie ! Please check out this article for help with step conversion: Click Here!

@JordanVA So while we don’t “block” out indoor steps, it is a lot harder for the algorithm to verify them, as the GPS signal is a lot weaker so there’s not enough data.


#4

Ah, that makes sense. So if you work in a warehouse or where you walk a lot (I don’t), and you have a strong signal, the app would still convert some steps.


#5

Yeah, but the conversion most likely won’t be as good as outdoors.