On June 11 my Sweatcoins earned from walking registered normally (about 10), and I got 3 bonus coins watching ads, which require minimum steps to get all three bonuses. They registered normally.
On June 12 I did the 2x boost early in an 1.5 hour walk by running for the full 20 minutes. The app spent the next hour trying to convert. I had cellular data turned off, so the conversion just spun in circles the whole time and almost ran my cell phone battery down. When I got home in Wi-Fi range, it converted to about 16 Sweatcoins, so I was thrilled my boost allowed exceeding my 15 Sweatcoin Quaker maximum. Then I got another 4.5 Sweatcoins by watching adds and 2.94 boost bonus.
Today, June 13, I opened up the app and hit the boost to run 20 minutes and it was frozen in the 6 Sweatcoins earned the previous day for boost, not allowing me to boost again. I switched to cellular data, boost cleared, became available and everything seemed to work fine, except when I got home and watched the ads for extras, I noticed my previous two days Sweatcoins went to zero total.
The history of watching 3 ads for Sweatcoins retained for June 11 and 12 as well as my boost for June 12, but my converted steps showed zero as if I didn’t earn anything. On the 12th, I also mapped my 5.36 mile continuous run/walk in the Strava app, so have proof of the time and distance.
Is there any way to “re-find” these Steps/Sweatcoins and add them back? They were worth about 27 Sweatcoins total (excluding boosts and bonuses, which appear to still be credited).
Also weird thing about the boost. My pre-boost allowable converted steps is a fixed amount less than the total listed (I get that), but while I am still walking in continued activity, it seems to discount a lot of steps in the continuing walk (like maybe it is not counting while attempting to convert?). I also found while riding the bicycle, that I got more Sweatcoins not having the app on and allowing it to draw from Apple data than using boost during an extended ride (it discounted other cycling rotations much more than the boost made up for). Thus, I won’t use boost or have Sweatcoin open while bicycling (maybe I exceeded 10 mph so they didn’t count?).
I also found that if I strap my phone to my arm when paddling in a kayak, Apple and other apps (like Pacer) will count paddling arm rotations, but Sweatcoin will not allow conversions of these “steps”, which actually take a whole lot more energy, but are much slower than walking. I paddle for 3 to 6 hours once a week, versus walking or bicycling for maybe 1.5 hours on other days. Any chance kayaking or canoeing can be added as a selected activity so the app knows it is a slower but acceptable cadence? I keep forgetting to click on the 20 minute exercise, which could at least get 5 Sweatcoins during these activities that otherwise don’t count.