Unable to Redeem Whey Protein from MyProtein


#1

I bought the code, went to the website, and added the protein in my cart. I went through the checkout process and couldn’t find a place to put a code. I reset the process and tried again, looking harder for a place. I found a section just at the very beginning, but when I put my code in, nothing happened. What do I do?


#2

This happened to me. I put my promo code in the promo space and when I got to checkout it still wanted to charge me.


#3

Hi! Sorry for the inconvenience. Please make a ticket in-app requesting a refund. Go to: Settings > Help > Contact Us then fill in the info.